Shipping Policy

Shipping Policy for Snug Nest

At Snug Nest, we are committed to delivering your orders quickly and efficiently. Below, you’ll find all the details regarding our shipping process, costs, and timelines.

Order processing time

All orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping times

We partner with trusted suppliers to ensure timely delivery. Our estimated shipping times are as follows:

United States: 2–7 business days
Canada: 5–12 business days

Please note: Shipping times may vary depending on the product, location, and external factors (e.g., weather, customs clearance).

Shipping Costs

Shipping costs are calculated at checkout based on the product's weight, dimensions, and destination. We strive to offer competitive rates to provide value to our customers.

Tracking Information

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress.
If you do not receive tracking information within 3 business days of placing your order, please contact us at Contact@ShopSnugNest.com.

Shipping Issues

We work hard to ensure your order arrives on time and in perfect condition. However, if you experience any of the following issues, please contact us immediately:

Lost or Delayed Packages: If your package is delayed beyond the estimated timeframe, we will work with the shipping carrier and supplier to resolve the issue.
Damaged Items: If your item arrives damaged, please refer to our Refund Policy for assistance.
Incorrect Shipping Address: Please ensure your shipping address is accurate at checkout. We are not responsible for delays or losses due to incorrect addresses.

International Shipping

Currently, we ship to the United States and Canada. Please note:

Shipping times to Canada may be longer due to customs clearance.
Customers are responsible for any additional customs duties or taxes imposed by their local government.

Changes or Cancellations

Changes to shipping details (e.g., address) can only be made within 24 hours of placing your order.
Orders cannot be canceled after they have been shipped.

If you have any questions or concerns about your shipment, feel free to reach out to us at Contact@snugnest.com Our team is here to assist you!